Privacy Policy

Effective Date: October 2, 2026

Your privacy matters to us. This Privacy Policy explains how TreeBooked collects, uses, protects, and manages information when you visit our website, submit information, or communicate with our team.

TreeBooked respects your privacy and is committed to protecting the information you provide when using our website, services, and communication channels.

1. Information We Collect

When you interact with TreeBooked, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Company information
  • Information submitted through website forms, chat widgets, or consultation requests
  • Any information you voluntarily provide when requesting information or services

2. How We Use Your Information

We may use collected information to:

  • Respond to enquiries and requests
  • Provide information about our services
  • Schedule consultations or appointments
  • Send service-related communications
  • Improve our website and customer experience
  • Provide marketing communications when you have provided consent

3. SMS Communications

By providing your phone number and checking any applicable consent box, you agree to receive SMS messages from TreeBooked regarding your enquiry, appointments, service updates, and marketing communications.

Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.

4. Sharing Your Information

TreeBooked does not sell, rent, or trade your personal information.

We may share information with trusted service providers that help us operate our business, including website hosting, customer relationship management, communication, analytics, and scheduling platforms.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Third-Party Services

TreeBooked uses trusted third-party platforms to help provide our services and manage customer communication. These platforms may process information on our behalf to help us operate our business, communicate with customers, and deliver requested services.

These providers are only permitted to use information necessary to perform their services and are expected to protect your information appropriately.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website functionality, understand visitor behaviour, analyse website performance, and improve our marketing efforts.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of internet transmission can be guaranteed to be completely secure.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

TreeBooked
Email: [email protected]